About on Medical 24/7

Working Around The Clock

We pride ourselves on doing things differently at On Medical, and in January 2021, we became the first medico-legal agency to offer a 24/7 service. We fully appreciate that a 9-5 service does not suit everyone and we therefore have staff on hand 24 hours a day, 7 days a week, to answer your queries and ensure your file is progressed as swiftly and efficiently as possible.

Whiplash Reforms

We understand that pursuing a personal injury claim can be stressful and confusing without the support of a legal representative. We have endeavoured to streamline our processes and update our system so that we can guide and support you through the process of obtaining your report and keep you updated every step of the way. Please follow our step by step guides to obtaining your medical evidence.

A Carbon Neutral Company

At On Medical, it is more than just our logo that is green. We achieved Carbon Neutral Plus status in March 2021, which means that as a company, we offset more carbon than we emit. We do this by supporting the following projects, both at home and abroad:

UK Tree Planting in the North East: planting trees in our region, which helps to reduce carbon dioxide levels locally

Kenya Reforestation: this project will offset carbon emissions, provide wildlife habitats, create a brighter future for those locally involved, and reduce poverty

Protecting the Amazon: for each tree planted in both the UK and Kenya, an additional tonne of carbon is also offset through the Brazillian Amazon Verified Carbon Standard (VCS) Reduced Emissions from Deforestation and Degradation (REDD) project, to guarantee the emission reductions

Provision of Fuel – Efficient Stoves for North Darfur Women: by replacing three stone fires with one stove, the use of wood as fuel will be reduced by 40%, which will reduce the release of harmful smoke particles by 70%