Payment Methods

On Medical accepts payments via bank transfer, bacs or cheques. We also offer payments to be made via the Worldpay payment service which allows customers to pay by credit or debit cards as a one off payment, via a link or as part of a regular payment plan. For more details, please ring: 0344 576 1576 or email: All payments are to be in sterling.

Worldpay Logo

If you choose to pay through our Worldpay service we accept the following cards:

Visa logo
Visa Electron logo
Maestro logo
Mastercard logo
JCB logo

Refund Policy

On Medical agrees to refund you within 7 days of confirmation for any payments made in error. The way your refund is processed depends on your original payment method:

If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7 days of the error notification. For queries contact us by either telephone: 0344 576 1576 or email:

On Medical Limited is registered in England and Wales. Registration number 05773924. Registered office address: 50-52 Heaton Road, Byker, Newcastle upon Tyne, NE6 1SE.

For all enquiries, please call: 0344 576 1576 or email