Promotion: Team at On Medical 24/7 “Like a Family”

Team Leader Lorna Telford described the On Medical 24/7 team as “like a family” after her well-deserved recent promotion.

The former Team Senior will hit the five-year mark at the medical agency in August after originally joining as a Receptionist before progressing to a Customer Service Administrator role then becoming a Team Senior.

For Lorna, this latest promotion is the next step in her career which she was keen to take with On Medical and the supportive working environment it offers.

She said; “I wanted to continue my personal development within the business, and this was a natural step of progression.

“It is a great environment to work in and I’m fortunate to be working with an amazing group of people. On Medical feels like a family.

“There have been plenty of changes at On Med but the biggest change which has helped me as an individual has been the business growth, which has created a variety of opportunities.”

Her line manager, Kelven Oxberry, Operations Manager at On Medical 24/7, has been delighted with her progress over the last five years.

He said; “Lorna joined On Medical 24/7 five years ago having previously worked for a competitor. Lorna joined with experience of the industry which meant she hit the ground running and has continued to do so.

“I have been impressed with Lorna’s dedication and pro-active approach; she exceeded expectations in her previous Team Senior role and I have no doubt will do the same as Team Leader.

“Well done Lorna keep it up!”

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Want to find out how Lorna fits into our great team? We did this video with her before her promotion…

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