Telephone: 0344 576 1576 Email:


Complaints Procedure

At On Medical Limited we strive to provide a professional service to all our clients and take all complaints about the quality of our services seriously. If at any point however you are dissatisfied with the service you have received please contact the Complaints Manager:

via email:

or write to:

The Complaints Manager
On Medical Limited
52 Heaton Road
Newcastle upon Tyne

You will receive a response to your correspondence within 48 hours of receipt.