Telephone: 0344 576 1576 Email:


Privacy Policy

The privacy of your personal information is very important to us. Our privacy notice explains what we do with your information, and who we may share it with. It also provides information on how we keep your information secure, and your rights of access to the information that we hold about you.

How we use your personal information

The information we collect about you is used for the purposes of providing our legitimate business services to you. In all our dealings with you we aim to be fair and transparent and will keep you informed about how your information will be used. We may use your information to carry out internal audits to monitor and review the quality of our service. Please also note that we may record telephone calls for training and monitoring purposes.

Who we may share your information with

In order to provide our services to you it may be necessary to share your information with other people or organisations. However we will only share your information if you have provided us with your permission or if we are permitted or required to share the information by law. We will not share your information with other organisations for marketing purposes.

On Medical may wish from time to time to send you information about its services. If you do not wish to receive any such information, you should e-mail us at or telephone us on 0844 576 1576 advising us you do not wish to receive such information.

Keeping your information secure

On Medical acknowledge that your information is confidential and we will make every effort to maintain its confidentiality and protect your information in accordance with our normal procedures and all applicable laws. We use robust technical security measures including password protection and email encryption and we train our staff to understand their confidentiality and data protection responsibilities. We will ensure that your information is stored securely for the duration of time that we are required to retain it and we will dispose of your information securely at the end of the retention period.

Your rights of access

If at any time you would like to know who we have provided your personal information to, or would like a copy of the personal information On Medical holds about you, you should send a written request to:

The Manager,
On Medical Ltd,
Saxon House,
52 Heaton Road,
Newcastle upon Tyne,

On Medical may charge you a statutory administration fee of £10 for each access to information request. We will respond to your request as soon as possible within 40 days.

You also have the right to have your information corrected. Please let us know as soon as possible if your personal details have changed or if you think we hold any information which is not accurate or up to date.


All rights, including copyright, in the content of these web pages are owned or controlled by North East Clinic, for and on behalf of its members. However, you may download and temporarily store one or more of the pages of this website for the purposes of viewing it or them. You may also print any of the publications in this website so long as each copy is a complete copy, no amendment is made to it and it is for use only within your organisation.

Material should only be stored or disseminated within your organisation for personal use, not for commercial purposes. You should acknowledge the source of material, and its author where stated, wherever you use this material, providing Us with Contact Details

There are some pages on the site where you are able to contact us, by doing so you will be sending us some of your contact details such as your name and email address. We do not gather this or any other personal information without your knowledge and active permission and participation.